89 App Privacy Policy

89 app ("we", "us", "platform") provides a trusted online gaming service for users in Bangladesh. Protecting your privacy is a core part of our responsibility. This Privacy Policy applies to the 89 app website, mobile app, and all related services.

By registering an account, logging in, or using any service on the 89 app platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of 89 app and contact our support team.

89 app collects certain personal information to deliver the best gaming experience and maintain platform security. We only collect what is strictly necessary — we do not gather excessive or irrelevant data.

• We only collect information directly from you or through automated processes.
• No sensitive information is collected without your consent.
• If you register via social media login, limited public profile information may be collected.

89 app uses your information only for specific, defined purposes. We never use your data in ways you are unaware of or have not consented to. The key reasons for data use are outlined below.

• For creating and managing your account.
• To process deposits, withdrawals, and transactions.
• To verify your identity and prevent fraud.
• To provide customer support services.
• To deliver a personalized gaming experience and tailored bonus offers.
• For platform security and technical improvements.
• To meet legal obligations (such as compliance with anti-money laundering regulations).
• To send promotional messages (only with your consent).

89 app never sells your personal information or shares it with third parties for commercial purposes. However, in limited circumstances and under specific conditions, certain information may be shared.

• Payment providers: To process transactions with payment providers such as bKash, Nagad, and Rocket.
• Legal Authorities: Where required by court order or legal obligation.
• Security partners: For fraud detection and cybersecurity purposes.
• Selling data to advertisers or marketing companies — Never.
• Sharing data with other gaming platforms — Never.

The 89 app website and app use cookies to enhance your experience. Cookies are small data files stored on your browser or device. They keep you logged in between sessions and remember your preferences.

• Essential cookies: For login sessions and security — these cannot be disabled.
• Performance cookies: Helps with page loading and error detection.
• Preference cookies: Remembers your language, timezone, and other preferences.
• Analytics cookies: To understand which features are most used — you may opt out at any time.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect how 89 app functions.

89 app protects your data using the highest industry-standard technology. Our security team monitors the platform around the clock to detect any unusual activity.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Passwords are stored using bcrypt hashing — even we cannot view them.
• Two-factor verification (2FA) is available for all accounts.
• Regular security audits and penetration testing are conducted.
• Financial data is stored in compliance with PCI-DSS standards.
• Physical security measures are in place at our data centers.

Under the 89 app Privacy Policy, you have full control over your own data. Your key rights are outlined below.

• Right to know: You can find out what data we hold about you.
• Right to correction: You can request corrections to any inaccurate information.
• Right to deletion: You may request that your data be deleted, unless retention is required by law.
• Right to portability: You may request a copy of your data in a specified format.
• Right to Object: You can object to specific data processing activities.
• Withdrawal of consent: You can withdraw your marketing consent at any time.

89 app is strictly for users aged 18 and above. We never knowingly collect information from anyone under 18. If we become aware that a minor's data has been collected, we will immediately delete that data and close the associated account.

• Age verification is mandatory at registration.
• ID verification may be requested in suspicious cases.
• Parents or guardians may contact support regarding a minor's account.

89 app may update this Privacy Policy as needed. You will receive advance notice via your registered mobile number or email before any significant changes take effect. The "Last Updated" date at the top of the policy shows when it was most recently revised.

Continued use of 89 app after any changes to this policy will be considered acceptance of the updated terms. We recommend reviewing this page regularly.

For any questions, requests, or complaints related to our privacy policy, please reach out to our dedicated Privacy Team. We aim to respond within 7 business days.